Request a Return
Instructions for how to create a return request can be found below:
1. Log in to your account:
1. In the "Email" field, enter your email address, and then click "Continue".
2. Go to your email account inbox, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit verification code.
2. Click "Request return" for the order that you want to submit the return for.
3. If your order has more than one item, then select all the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click "Request return".
If your return request is approved and requires shipping, then you will receive an email with shipping instructions and you are responsible for arranging shipping. After the order is returned, the item(s) are subject to checks at our warehouse. Once the order has been checked, you will then receive a refund.